Privacy Policy
As of: June 2026
1. Controller
The controller under the Swiss Data Protection Act (revFADP) and the GDPR (for EU users) is:
Ingate AG
Gewerbestrasse 9, 6330 Cham, Switzerland
Email: info@thecounselview.com
2. Data Collected & Purpose
Name, email, company, role — for identification and service provision (Art. 6(1)(b) GDPR)
Name, email, company (optional) — to unlock the demo view and for a possible follow-up if there's interest (Art. 6(1)(f) GDPR, legitimate interest in responding to inquiries)
Strategic queries, generated vectors, scan logs — for providing the analysis service (Art. 6(1)(b) GDPR)
IP address, browser type, access timestamps — for security and fault diagnosis (Art. 6(1)(f) GDPR)
3. Server Location & Data Transfer
Account and web data are processed and stored in Germany at Netcup GmbH (Nuremberg data center). For the AI-assisted analysis, the content you enter is transferred to our processors Anthropic (USA), Google (USA) and Mistral AI (EU) – based on data processing agreements and the EU Standard Contractual Clauses for the transfer to the USA. These providers do not use the data for training purposes.
4. Storage Period & Pseudonymisation
Personal usage data and strategic queries are automatically pseudonymised after 24 months (Art. 4(5), Art. 32 GDPR). Registration data is deleted after contract termination and expiry of statutory retention periods.
5. No Third-Party Disclosure
Your data is not sold to third parties or used for training external AI language models.
6. Your Rights (Art. 15–22 GDPR)
- ✓ Access to stored data (Art. 15)
- ✓ Rectification of inaccurate data (Art. 16)
- ✓ Erasure (right to be forgotten, Art. 17)
- ✓ Restriction of processing (Art. 18)
- ✓ Data portability incl. full export of counselview_anchor.json (Art. 20)
- ✓ Objection to processing (Art. 21)
To exercise your rights contact: info@thecounselview.com. You may also lodge a complaint with the Swiss Federal Data Protection and Information Commissioner (FDPIC) or, for EU residents, your national data protection authority.
7. Cookies & Tracking
TheCounselView uses only technically necessary cookies (session management, authentication). No marketing, tracking or analytics cookies from third parties are used. No Google Analytics, Meta Pixel or similar services.